Shipping & Delivery

In-stock items are prepared for shipment within 3 business days. Custom and made-to-order pieces typically require 4 weeks of production time — we'll keep you updated by email every step of the way.

Once your piece is ready to go, you'll receive a shipping confirmation with tracking details. Every Paige Averi order ships fully insured, and orders valued at $1,000 or more require a signature upon delivery.

As soon as your order ships, you'll receive an email containing your tracking number and carrier details. Follow the link to monitor your package's journey in real time.

Modifications are handled by our support team and are subject to your order's current production and shipping status — so we can't always promise they're possible. If you need to make a change, please reach out through our contact form as soon as possible and we'll do everything we can to accommodate you.

For security purposes, we don't retain any payment information. If you'd like to add items or upgrade your shipping, we'll issue a secure invoice to complete the transaction.

We'll always do our best to accommodate last-minute changes, though we can't guarantee it in every case. Please contact us through our contact form with your order number and updated address, and we'll get on it right away.

Please note: once an order has shipped, address changes are no longer possible.

We wish we could always say yes, but cancellations aren't guaranteed. Orders are entered into our production queue right away to keep things moving as efficiently as possible.

If you need to cancel, contact us immediately through our contact form — we'll do everything in our power to catch your order in time.

All domestic Paige Averi orders ship complimentary for orders over $75.

For international shipments, please note that order prices and shipping fees do not account for import duties, customs fees, Value Added Tax (VAT), tariffs, brokerage charges, or any other levies required by the destination country. These costs are the sole responsibility of the customer, as are any customs-related delays. Should a customer decline delivery due to government-imposed fees, the cost to return the package to us falls on the purchaser. By placing an international order, the recipient accepts the role of importer of record and agrees to abide by all applicable laws, regulations, and restrictions of their country.

Please also note that packages returned to us after multiple failed delivery attempts will incur return shipping costs charged to the purchaser. Given the nature of our products, a signature is required upon receipt of all shipments.